Hello,
We have a field in queue called queue supervisor.
Is it possible to send an email to queue supervisor from Ticket Notifications?
I'm checking if there is a way to add queue supervisor to list of existing recipients such as 'Ticket Owner', 'Ticket Reponsible', 'All members of queue' etc.
Regards,
Tom
Otrs version: 5
Send mail to Queue Supervisor
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flippertom
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Re: Send mail to Queue Supervisor
Hi,
This queue preference is not present by default. Maybe it's available due to a installed package. Check the related documentation.
- Roy
This queue preference is not present by default. Maybe it's available due to a installed package. Check the related documentation.
- Roy
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Use a test system - always.
Do you need professional services? Check out https://www.znuny.com/
Do you want to contribute or want to know where it goes ?