Hi All,
I am back again with two questions.
I want to disable completely customer interface (/otrs/customer.pl), so the customer users will send the Tickets only using Email.
And i need also to disable FAQ only for public users(/otrs/faq.pl),(/otrs/public.pl). So this link will not available for unregistered users.
Is there any solution or tips except renaming or moving the pages to another directory?
I took a look in system configuration but I couldn't find something.
OTRS is 6.0.16
Thanks in advance
How to disable customer and FAQ interface
Moderator: crythias
Re: How to disable customer and FAQ interface
Hi,
remove public.pl and customer.pl
Flo
remove public.pl and customer.pl
Flo
OTRS 2025 SILVER (Prod)
OTRS 2025 auf Debian 12 (Test)
Znuny 7.x latest version testing auf Debian 12
-- Ich beantworte keine Forums-Fragen PN - No PN please
I won't answer to unfriendly users any more. A greeting and regards are just polite.
OTRS 2025 auf Debian 12 (Test)
Znuny 7.x latest version testing auf Debian 12
-- Ich beantworte keine Forums-Fragen PN - No PN please
I won't answer to unfriendly users any more. A greeting and regards are just polite.
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- Administrator
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Re: How to disable customer and FAQ interface
Hi,
You may also use the Apache config to restrict/allow access from certain ip networks.
- Roy
You may also use the Apache config to restrict/allow access from certain ip networks.
- Roy
Znuny and Znuny LTS running on CentOS / RHEL / Debian / SLES / MySQL / PostgreSQL / Oracle / OpenLDAP / Active Directory / SSO
Use a test system - always.
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Use a test system - always.
Do you need professional services? Check out https://www.znuny.com/
Do you want to contribute or want to know where it goes ?