Recipient mapping when searching tickets

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camry3000
Znuny newbie
Posts: 2
Joined: 25 Mar 2019, 13:03
Znuny Version: 6.0.1
Real Name: Denis

Recipient mapping when searching tickets

Post by camry3000 »

Hi!
I ran into the following problem - I need to organize it so that when I select a particular queue in Search menu and search tickets that were sent from it - I could also see the addresses of the recipients (field "To"). now as you can see on the screenshot (I just selected queue "CodX") - I can't see recepient adresses and only can see my sender addr.
Image

Please help me solve that problem or point in the right direction.
Best Regards!
camry3000
Znuny newbie
Posts: 2
Joined: 25 Mar 2019, 13:03
Znuny Version: 6.0.1
Real Name: Denis

Re: Recipient mapping when searching tickets

Post by camry3000 »

I just solved that by adding field "To" into Ticket::Frontend::AgentTicketSearch###DefaultColumns and now I can see recipients when searching.
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