otrs system user

[principiante]

Hi
I need to execute:
su -c "bin/otrs.Daemon.pl stop" -s /bin/bash otrs
to restart the Daemon.pl


But it asks for the password of the user otrs of the system and I do not know what is, I think it does not have:
otrs:!!0:99999:7:::

Do I have to change it to execute this reset? Will this change in password affect the application?
Its not database or application user.
Thank you.

[kropek]

You need to first change user to otrs using sudo and su
type:

Code: Select all

sudo su otrs

type sudo password and then paste your command

[principiante]

I´ll try it.
Thank´s!!