View after ticket merge

[nickb]

Greetings,


After merging tickets, the view goes to TicketZoom. I'd prefer to go back to QueueView instead of TicketZoom (makes workflow easier for merging lots of tickets). In OTRS v3, after merging the result was QueueView. I'd like to go back to that behavior.


However, I'm having trouble finding where to adjust this setting in the System Configuration. Does anybody know the config path?


I figured it would be under Ticket::Frontend::AgentTicketMerge but I don't see anything there about the view after merging.


Thanks,

[zzz]

Hallo Nick,

Unfortunately, there is no such setting. This can, however, be achieved by a small code change.

Best regards
Emin