How to create a generic inteface?

[crynof]

Hi!, i searching how can i create a generic interface on OTRS. I read documentation but i seems that is not very clear, at least for me.
I need to create a Invoker webservice to send data to other system, but i only found info about how to create a provider webservice and also not understand because i dont find a explanation about link structure (otrs/test.pl/Webservice/Genericticket/createticket) etc.


Can anyone give me a tutorial about how to create a invoker script and try it please?

I hope can you help me.

Many thanks

[jojo]

Invokers are development or you have to use a (commercial) add on.