otrs 6.0.24 memory leak

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mferraz
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otrs 6.0.24 memory leak

Post by mferraz »

Hi

It seems that apache is consuming all the memory available with OTRS, and I've tried with and without prefork.
Any tip on this?
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Re: otrs 6.0.24 memory leak

Post by jojo »

that might be an issue with your version of mod_perl. Prefork has to be used. Also check latest version as you are not using the latest patchlevel
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mferraz
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Re: otrs 6.0.24 memory leak

Post by mferraz »

I'm using 2.0.10-2ubuntu3.18 version of mod_perl on Ubuntu 18.0.4.
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Re: otrs 6.0.24 memory leak

Post by root »

mferraz wrote: 21 Apr 2020, 17:28 It seems that apache is consuming all the memory
Hi,

Just an assumption or did you checked this? Whaat's the output of top -n 1

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mferraz
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Re: otrs 6.0.24 memory leak

Post by mferraz »

I've checked it :)
On that I've installed a monit and a config to do a reload on the server every time the memory is over 90% of usage on every 5 cycles.
The server have 8Gb of RAM.
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