Hello,
As the title says, I would like some help with OTRS 3.2.14.
Is it possible to, from an e-mail remetent list that I have, tickets that were closed before, to be moved to another (junk) folder.
I have thousands of closed tickets that are SPAM but not in the junk folder. That way, I can export true statistics, excluding SPAM mails received.
Thank you very much in advance.
Move all mails from a list to junk folder
Moderator: crythias
Re: Move all mails from a list to junk folder
try Generic Agent, update to latest version of ((OTRS)) Community Edition as your version is vulnerable to remote attacks (even via mail)
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"Testing": ((OTRS Community Edition)) and git Master
Never change Defaults.pm! :: Blog
Professional Services:: http://www.otrs.com :: enjoy@otrs.com
Re: Move all mails from a list to junk folder
I'll try to update as soon as possible.
But the Generic Agent (in this version or the newer one) have the ability to input a list of e-mails and do that automatically?
Sorry but never used it and don't know how it really works. If you can help me with that or give me some directions to follow, that would be awesome.
Thank you very much.
But the Generic Agent (in this version or the newer one) have the ability to input a list of e-mails and do that automatically?
Sorry but never used it and don't know how it really works. If you can help me with that or give me some directions to follow, that would be awesome.
Thank you very much.
Re: Move all mails from a list to junk folder
Up! Is it possible to input a list of e-mails, find the mails received from those and then move to Junk folder?
Thank you.
Thank you.