Historical tickets Customer Information TIcket Phone

[drodralv]

Hello,

I could not find in th forum whether would be possible to modify the lists of tickets within the Customer Information on the right side while opening a PhoneTicket.

We have a button "Open tickets" but i would like to know the possibility to add otther button for Closed tickets or modify that button to search Open and Closed tickets. Any option in the Sysconfig?

Thank you!

[skullz]

Frontend::CustomerUser::Item###17-ClosedTickets