URL encounter OTRSAgentInterface problem

[tune6688]

环境：
centos 7
Apache 2.4.6
Znuny 6.033

一、问题：
1、 链接URI地址出现OTRSAgentInterface参数

http://192.168.0.217/index.pl?OTRSAgent ... PhWXwdrlKH，
这让我无法创建一个相同的页面（CTI功能）来创建工单，因为OTRSAgentInterface字符是随机的，无法找出相同点，每次都要重新登陆。
2、 在点击系统管理-系统配置后，更改任何参数。点击部署之后，会弹出登陆地址我想这也和OTRSAgentInterface的出现有关。

二、操作过程

众所周知，zunny的登陆地址为:http://ip/otrs/index.pl但对我来说地址有些长，
我希望直接访问http://IP/index.pl即可，于是我找到了以下帖子。
https://forums.otterhub.org/viewtopic.php?f=60&t=9329
更改后就出现OTRSAgentInterface的问题。

1、我仍然测试过将http://ip/otrs/index.pl改为http://ip/itsm/index.pl，就不会出现 OTRSAgentInterface字符，所以我想一定是隐藏otrs字符的问题。

代码如下：

ScriptAlias /itsm/ "/opt/otrs/bin/cgi-bin/"

<Directory "/opt/otrs/bin/cgi-bin/">
AllowOverride None
Options +ExecCGI -Includes
Order allow,deny
Allow from all
#
# Below is what we copied from the <Location> section
#
ErrorDocument 403 itsm/index.pl
# DirectoryIndex itsm/index.pl
AddHandler perl-script index.pl .cgi <----- change ScriptHandler setting here.
PerlResponseHandler ModPerl::Registry
PerlOptions +ParseHeaders
PerlOptions +SetupEnv
</Directory>

[skullz]

im too lazy to translate this..
however, if your change the ScriptAlias at *.conf file, you have to change it as well at Admin > System Configuration > ScriptAlias

[tune6688]

Thank you very much for your help. I deleted the "/" in scriptalias of *. Conf, and this problem has been solved,Thanks.