How to delete all informations OTRS 5.0.8

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fantinirp
Znuny newbie
Posts: 15
Joined: 28 Oct 2021, 19:29
Znuny Version: 5.0.8
Real Name: Joshua Fantini

How to delete all informations OTRS 5.0.8

Post by fantinirp »

Hi guys!

I have OTRS 5.0.8 all customized, with images, colors... everything just right.
I made a copy of this OTRS and now I need to reset all information (users, agent, customers, queues, services and all other information) for me to deploy elsewhere. How do I do this reset without losing customizations?

Thanks!
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jojo
Znuny guru
Posts: 15020
Joined: 26 Jan 2007, 14:50
Znuny Version: Git Master
Contact:
Contact jojo

Re: How to delete all informations OTRS 5.0.8

Post by jojo »

Please switch to an actual version first.

Tickets can be deleted via Generic Agent
"Production": OTRS™ 8, OTRS™ 7, STORM powered by OTRS
"Testing": ((OTRS Community Edition)) and git Master

Never change Defaults.pm! :: Blog
Professional Services:: http://www.otrs.com :: enjoy@otrs.com
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