In Znuny 6.5.8 It takes 2 minutes to open a Customer User:
- 4 seconds to open the first part of customer
- 40 seconds to visualize CustomerID (1)
- others 1.24 minutes to open completely
This delay is present also with root user.
I can exclude cpu, disk, memory problems (all other functions are normal)
Nothing in system log.
It seems timeouts.
The use of the combo CustomerID is very-very slow (3000 users)
What could it be?
Thanks
2 minutes to open customer user
Moderator: crythias
-
- Znuny advanced
- Posts: 103
- Joined: 11 Jun 2020, 14:56
- Znuny Version: 6.5.8
- Real Name: Rodolfo Rughi
- Company: none
2 minutes to open customer user
You do not have the required permissions to view the files attached to this post.
-
- Administrator
- Posts: 4249
- Joined: 18 Dec 2007, 12:23
- Znuny Version: Znuny and Znuny LTS
- Real Name: Roy Kaldung
- Company: Znuny
- Contact:
Re: 2 minutes to open customer user
Hi,
Anything int the application log?
- Roy
Anything int the application log?
- Roy
Znuny and Znuny LTS running on CentOS / RHEL / Debian / SLES / MySQL / PostgreSQL / Oracle / OpenLDAP / Active Directory / SSO
Use a test system - always.
Do you need professional services? Check out https://www.znuny.com/
Do you want to contribute or want to know where it goes ?
Use a test system - always.
Do you need professional services? Check out https://www.znuny.com/
Do you want to contribute or want to know where it goes ?
-
- Znuny advanced
- Posts: 103
- Joined: 11 Jun 2020, 14:56
- Znuny Version: 6.5.8
- Real Name: Rodolfo Rughi
- Company: none
Re: 2 minutes to open customer user
I do not have errors.
I noticed that the html rendered by server contains ALL values in the combo CustomerID:
Is this correct?
Does the webserver take too time to make it?
Thanks
I noticed that the html rendered by server contains ALL values in the combo CustomerID:
Is this correct?
Does the webserver take too time to make it?
Thanks
You do not have the required permissions to view the files attached to this post.