Hello,
I need to create a condition that checks, if there is content at all. I need to do the transition when the Dynamic field (which is a string) is empty. Is there a way to do so?
[SOLVED] Transition Condition
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ppreininger
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[SOLVED] Transition Condition
Last edited by ppreininger on 26 Jun 2024, 11:44, edited 1 time in total.
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root
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Re: Transition Condition
Hi,
The regular expression .+ will match if the string contains one or more characters.
- Roy
The regular expression .+ will match if the string contains one or more characters.
- Roy
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Do you want to contribute or want to know where it goes ?
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ppreininger
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Re: Transition Condition
Yes, but this just matches if there is a character. The condition has to match, if the string is empty - nothing is entered in the dynamic field.
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root
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Re: Transition Condition
Hi,
There are two options I see here:
1. Use TicketDynamicFieldDefault to have an initial value you can check against instead of empty.
2. Custom development that implements such kind of a check you want.
- Roy
I suspected your answer because your request was not on point:ppreininger wrote: ↑21 Jun 2024, 08:55 Yes, but this just matches if there is a character. The condition has to match, if the string is empty - nothing is entered in the dynamic field.
What you want is probably impossible because if a dynamic field has no value, it does not exist. Dynamic fields can only be used in transition if the have a value (=exist).ppreininger wrote: ↑20 Jun 2024, 16:24 I need to create a condition that checks, if there is content at all.
There are two options I see here:
1. Use TicketDynamicFieldDefault to have an initial value you can check against instead of empty.
2. Custom development that implements such kind of a check you want.
- Roy
Znuny and Znuny LTS running on CentOS / RHEL / Debian / SLES / MySQL / PostgreSQL / Oracle / OpenLDAP / Active Directory / SSO
Use a test system - always.
Do you need professional services? Check out https://www.znuny.com/
Do you want to contribute or want to know where it goes ?
Use a test system - always.
Do you need professional services? Check out https://www.znuny.com/
Do you want to contribute or want to know where it goes ?
-
ppreininger
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Re: Transition Condition
Thank you, at least I do not have to dig deeper into that.