[solved] remove the address of the queue from reply addresses

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rodolfor
Znuny advanced
Posts: 103
Joined: 11 Jun 2020, 14:56
Znuny Version: 6.5.8
Real Name: Rodolfo Rughi
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[solved] remove the address of the queue from reply addresses

Post by rodolfor »

Hi.
When I send a "reply all" in a ticket article, often in cc there is the addresses of the queue where the ticket is assigned.
Is there a system to avoid this?

Thanks
Last edited by rodolfor on 24 Jun 2024, 11:32, edited 1 time in total.
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root
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Re: remove the address of the queue from reply addresses

Post by root »

Hi,

It's added because the email address is not added as a system address.

- Roy
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rodolfor
Znuny advanced
Posts: 103
Joined: 11 Jun 2020, 14:56
Znuny Version: 6.5.8
Real Name: Rodolfo Rughi
Company: none

Re: remove the address of the queue from reply addresses

Post by rodolfor »

It works!

Thanks root!!
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