No FAQ for 7.1.2?

Moderator: crythias

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gob
Znuny newbie
Posts: 49
Joined: 18 Jan 2011, 15:45
Znuny Version: 3.0.4

No FAQ for 7.1.2?

Post by gob »

Hi
I just upgraded from 7.0.x to 7.1.2
Unfortunately after the upgrade I get:

Internal Server Error
The server encountered an internal error or misconfiguration and was unable to complete your request.

Seems the problem is due to the packages:

Code: Select all

Error: Package FAQ could not be reinstalled.
root@otrs-znuny:/var/log/apache2# su -c 'bin/znuny.Console.pl Admin::Package::UpgradeAll' - znuny
Error: The terminal encoding should be set to 'utf-8', but is 'ansi_x3.4-1968'. Some characters might not be displayed correctly.
Fetching online repositories...
  Freebie Features... Done
  Znuny Open Source Add-ons... Done

Upgrading installed packages...
  The following packages could not be found in the online repositories...
    FAQ
    Survey
    Znuny-DownloadAllAttachments
    Znuny-OutOfOfficeFilter
    Znuny-QuickClose

Fail.
It seems that there is no FAQ version for 7.1 available yet.
So how do I get my system running again?
Roll back to pre-upgrade?
Disable the problematic packages?

Can I disable the packages until a compatible version is released?
How do I do that from command line given that the web GUI is inaccessible?

thanks
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