Greetings,
I would like to get help to solve this error:
GenericInterfaceProvider-0 - DebugLog error: Summary: TicketSearch.AuthFail Data : TicketSearch: Authorization failing!.
Thank you.
Best Regards,
GenericInterfaceProvider-0 - DebugLog error: Summary: TicketSearch.AuthFail Data : TicketSearch: Authorization failing!.
Moderator: crythias
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root
- Administrator
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- Real Name: Roy Kaldung
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Re: GenericInterfaceProvider-0 - DebugLog error: Summary: TicketSearch.AuthFail Data : TicketSearch: Authorization faili
Hi,
With this information provided, there is only one thing to help: use the correct credentials.
- Roy
With this information provided, there is only one thing to help: use the correct credentials.
- Roy
Znuny and Znuny LTS running on CentOS / RHEL / Debian / SLES / MySQL / PostgreSQL / Oracle / OpenLDAP / Active Directory / SSO
Use a test system - always.
Do you need professional services? Check out https://www.znuny.com/
Do you want to contribute or want to know where it goes ?
Use a test system - always.
Do you need professional services? Check out https://www.znuny.com/
Do you want to contribute or want to know where it goes ?
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iclaude
- Znuny advanced
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Re: GenericInterfaceProvider-0 - DebugLog error: Summary: TicketSearch.AuthFail Data : TicketSearch: Authorization faili
Hi Root,
Thank you for your reply.
Where should I check the user or credentials?
I am clueless on where to check or find the user.
Best Regards
Thank you for your reply.
Where should I check the user or credentials?
I am clueless on where to check or find the user.
Best Regards
OTRS 6
-
root
- Administrator
- Posts: 4249
- Joined: 18 Dec 2007, 12:23
- Znuny Version: Znuny and Znuny LTS
- Real Name: Roy Kaldung
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- Contact:
Re: GenericInterfaceProvider-0 - DebugLog error: Summary: TicketSearch.AuthFail Data : TicketSearch: Authorization faili
Hi,
The credentials are part of the request that is made. Depending on the log level of the web service, they also appear in the web service's debug log.
- Roy
The credentials are part of the request that is made. Depending on the log level of the web service, they also appear in the web service's debug log.
- Roy
Znuny and Znuny LTS running on CentOS / RHEL / Debian / SLES / MySQL / PostgreSQL / Oracle / OpenLDAP / Active Directory / SSO
Use a test system - always.
Do you need professional services? Check out https://www.znuny.com/
Do you want to contribute or want to know where it goes ?
Use a test system - always.
Do you need professional services? Check out https://www.znuny.com/
Do you want to contribute or want to know where it goes ?