Not all attachments contained when forwarding via email

[oSIRus]

Hi everyone,

I'm on Znuny 7.1.6 (on Debian 12) and when I forward a ticket via email containing two PDF files (each about 300KB) as attachments, only one of these is being forwarded. When the editing window pops up you already see that only one attachment is being forwarded.

This is not specific to only one ticket, it happens very often.

Is there a setting or what could be the problem? I can't tell since what version this came up but it definitely used to work at some point.

Thank you
oSIRus

[Chris28]

Hi,

I can't reproduce the issue.
Did you see any error massages depending on the issue in the apache error log or in the znuny system log?

Kind regards,
Christian

[hkais]

This is not specific to only one ticket, it happens very often.

I had this behavior once, as the attachment file names have been identical. But long ago.
Registering myself here too, to see if you can narrow down the problem. I had such issue reports also in the past, but I never could reproduce it. Except with identical filenaming

[oSIRus]

Did you see any error massages depending on the issue in the apache error log or in the znuny system log?

I will once I find the time. Will report back.