Hello everyone
I updated znuny from version 6.5.4 to 6.5.18.
Everything worked except for a "Warning: Browser not compatible" error message on the customer portal home page.
During investigation, I found that in
Sysconfig --> Loader::Customer::CommonJS###000-Framework
an old version of the library was set: thirdparty/jquery-ui-1.13.2/jquery-ui.js
The correct version is: thirdparty/jquery-ui-1.13.3/jquery-ui.js
In fact, changing the setting to 1.13.3 makes the warning disappear.
I also noticed that Kernel/Config/Files/XML/Framework.xml is set to version 1.13.3.
While (before my change in Sysconfig) the /Kernel/Config/Files/ZZZAAuto.pm file was set to version 1.13.2.
I wonder why the old version (1.13.2) was written in ZZZAAuto.pm?
Thanks
old library in new znuny version
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Re: old library in new znuny version
Hi,
This usually only happens if the system configuration Loader::Customer::CommonJS###000-Framework was altered manually or through an addon. During the upgrade process, changed system configurations are not reset to their default values (those from the XML files).
You can use the command bin/otrs.Console.pl Admin::Config::FixInvalid to find these values, dump their current setting and then reset them via bin/otrs.Console.pl
- Roy
This usually only happens if the system configuration Loader::Customer::CommonJS###000-Framework was altered manually or through an addon. During the upgrade process, changed system configurations are not reset to their default values (those from the XML files).
You can use the command bin/otrs.Console.pl Admin::Config::FixInvalid to find these values, dump their current setting and then reset them via bin/otrs.Console.pl
- Roy
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Use a test system - always.
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Use a test system - always.
Do you need professional services? Check out https://www.znuny.com/
Do you want to contribute or want to know where it goes ?