how to un merge the merged ticket in otrs

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Esther
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how to un merge the merged ticket in otrs

Post by Esther »

how to un merge the merged ticket in otrs
jojo
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Re: how to un merge the merged ticket in otrs

Post by jojo »

that's not possible
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crythias
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Re: how to un merge the merged ticket in otrs

Post by crythias »

You can split the ticket, however.
OTRS 6.0.x (private/testing/public) on Linux with MySQL database.
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