Config Item Display

[otrspk]

I have recently started to evaluate OTRS and would like to know if
there is any way to change the fields displayed by :

index.pl?Action=AgentITSMConfigItem&ClassID=68

I have modified

/opt/otrs/Kernel/Output/HTML/Standard/AgentITSMConfigItem.dtl

as following for two new fields, but no luck, I get the header, but no
data. Anybody out there can help out?

<td class="mainbody" align="center">
<br>
<table border="0" width="800" cellspacing="0" cellpadding="3">
<tr class="contenthead">
<td class="contentkey" width="20">&nbsp;</td>
<td class="contentkey">$Text{"Number"}</td>
<td class="contentkey">$Text{"Name"}</td>
<td class="contentkey">$Text{"Deployment State"}</td>
<td class="contentkey" width="150">$Text{"Last Change"}</td>
<td class="contentkey">$Text{"SerialNumber"}</td>
<td class="contentkey">$Text{"Physical Location"}</td>
</tr>
<!-- dtl:block:ClassRow -->
<tr class="contentbody">
<td class="$QData{"CssClass"}" align="right">
<img border="0"
src="$Config{"Frontend::ImagePath"}$QData{"CurInciSignal"}.png"
title="$Text{"$QData{"CurInciState"}"}"
alt="$Text{"$QData{"CurInciState"}"}">
</td>
<td class="$QData{"CssClass"}">
<a href="$Env{"Baselink"}Action=AgentITSMConfigItemZoom&ConfigItemID=$QData{"ConfigItemID"}">$QData{"Number"}</a>
</td>
<td class="$QData{"CssClass"}">$QData{"Name","40"}</td>
<td class="$QData{"CssClass"}">$Text{"$QData{"CurDeplState"}"}</td>
<td class="$QData{"CssClass"}"
width="150">$TimeLong{"$QData{"CreateTime"}"}</td>
<td class="$QData{"CssClass"}">$QData{"SerialNumber"}</td>
<td class="$QData{"CssClass"}">$QData{"PhysLoc"}</td>
</tr>

[chris17]

I've the same Problem. I would like to add the owner of a config item.

[otrspk]

Apparently this is not possible in the current release, and I am not sure if this is in the books for future releases. This is something would be nice to have

[chris17]

It's not possible without modifications... Im still searching the data definition to define the Owner in the CssClass. So I think it should be possible.

[chris17]

I think you don't speak german... but maybe the files will help you...

http://forums.otrs.org/viewtopic.php?f=17&t=2486