Report how many tickets are logged on a CI

Moderator: crythias

Locked
RickyA
Znuny newbie
Posts: 15
Joined: 20 Apr 2010, 19:58
Znuny Version: 2.7.4

Report how many tickets are logged on a CI

Post by RickyA »

Hi All,

I'm trying to create a report that gives me a list on the amount of tickets linked to a certain CI.

Can somebody help me with this one. I can't yet get it.

Thanks in advance.

Best regards,

Ricky
franzvino
Znuny newbie
Posts: 3
Joined: 24 Aug 2010, 12:26
Znuny Version: 3.0.0

Re: Report how many tickets are logged on a CI

Post by franzvino »

Hi,
Also i looking for making it.
pls help us.
Tnx
Franz
jojo
Znuny guru
Posts: 15020
Joined: 26 Jan 2007, 14:50
Znuny Version: Git Master
Contact:

Re: Report how many tickets are logged on a CI

Post by jojo »

this report is not possible out of the box
"Production": OTRS™ 8, OTRS™ 7, STORM powered by OTRS
"Testing": ((OTRS Community Edition)) and git Master

Never change Defaults.pm! :: Blog
Professional Services:: http://www.otrs.com :: enjoy@otrs.com
franzvino
Znuny newbie
Posts: 3
Joined: 24 Aug 2010, 12:26
Znuny Version: 3.0.0

Re: Report how many tickets are logged on a CI

Post by franzvino »

OK, if i develop a module from where could i begin??
tnx
f.
jojo
Znuny guru
Posts: 15020
Joined: 26 Jan 2007, 14:50
Znuny Version: Git Master
Contact:

Re: Report how many tickets are logged on a CI

Post by jojo »

doc.otrs.org
dev.otrs.org
"Production": OTRS™ 8, OTRS™ 7, STORM powered by OTRS
"Testing": ((OTRS Community Edition)) and git Master

Never change Defaults.pm! :: Blog
Professional Services:: http://www.otrs.com :: enjoy@otrs.com
Locked