After merging some tickets i discovered some blank tickets left behind.
I accessed SQL and discovered the Ticket_history table was crashed, and repaired it. Now how can i Fix the Blank ticket lines?
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AgentTicketQueue and problem with Blank Tickets
Moderator: crythias
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crythias
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Re: AgentTicketQueue and problem with Blank Tickets
you could browse the db directly, such as with phpmyadmin...
OTRS 6.0.x (private/testing/public) on Linux with MySQL database.
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Re: AgentTicketQueue and problem with Blank Tickets
And this listing is in Table?
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crythias
- Moderator
- Posts: 10170
- Joined: 04 May 2010, 18:38
- Znuny Version: 5.0.x
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Re: AgentTicketQueue and problem with Blank Tickets
I believe it'll be ticket. I strongly suggest backing up (mysqldump?) the database before deleting entries. I disclaim any issues if you delete items that are critical to OTRS working. (That said, I doubt blank items are critical, but I don't want to be held responsible for my thoughts on the matter. 
OTRS 6.0.x (private/testing/public) on Linux with MySQL database.
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