Multiple companies per CustomerID

Moderator: crythias

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mal3as
Znuny newbie
Posts: 1
Joined: 27 Aug 2010, 18:49
Znuny Version: 3.0 b2

Multiple companies per CustomerID

Post by mal3as »

Hi all,

I am new to OTRS and I am struggling to add make some changes that I need. I have installed 3.0 beta1 and upgraded to beta2.
I need to connect multible companies to one CustomerID. I get the message "Duplicate entry".

I understand that I may need to add a new table to make this relation work but as I am new to OTRS I don't want to mess things up.
I would appreciate any assistance on this.

Thank you
Chris
crythias
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Joined: 04 May 2010, 18:38
Znuny Version: 5.0.x
Location: SouthWest Florida, USA
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Re: Multiple companies per CustomerID

Post by crythias »

http://doc.otrs.org/2.4/en/html/x1801.h ... r-ids-ldap Also, this particular forum says don't post help related questions here :). ("Help" or "Configuration" is a good place.)
OTRS 6.0.x (private/testing/public) on Linux with MySQL database.
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