Hi guys
I'm new to OTRS, and I didn't find the solution to this problem after a couple of hours searching.
I installed OTRS 2.2.7 on a Debian machine and did'nt get any problem.
I want to try the LDAP authentication, so I've added those lines to my Config.pm :
$Self->{'AuthModule'} = 'Kernel::System::Auth::LDAP';
$Self->{'AuthModule::LDAP::Host'} = '******************';
$Self->{'AuthModule::LDAP::BaseDN'} = 'dc=*************,dc=fr';
$Self->{'AuthModule::LDAP::UID'} = 'uid';
$Self->{'AuthModule::LDAP::GroupDN'} = 'ou=agents,ou=usagers,dc=*******,dc=fr';
$Self->{'AuthModule::LDAP::UserAttr'} = 'UID';
$Self->{'AuthModule::LDAP::AccessAttr'} = 'memberUid';
$Self->{'AuthModule::LDAP::Params'} = {
port => 389,
timeout => 120,
async => 0,
version => 3,
};
and now I get those errors when I restart Apache2 :
[Thu Sep 02 15:56:41 2010] [error] Global symbol "$Self" requires explicit package name at /usr/share/otrs//Kernel/Config.pm line 115.
Global symbol "$Self" requires explicit package name at /usr/share/otrs//Kernel/Config.pm line 116.
Global symbol "$Self" requires explicit package name at /usr/share/otrs//Kernel/Config.pm line 117.
Global symbol "$Self" requires explicit package name at /usr/share/otrs//Kernel/Config.pm line 118.
Global symbol "$Self" requires explicit package name at /usr/share/otrs//Kernel/Config.pm line 119.
Global symbol "$Self" requires explicit package name at /usr/share/otrs//Kernel/Config.pm line 120.
Global symbol "$Self" requires explicit package name at /usr/share/otrs//Kernel/Config.pm line 121.
Global symbol "$Self" requires explicit package name at /usr/share/otrs//Kernel/Config.pm line 122.
Compilation failed in require at /usr/share/otrs/scripts/apache2-perl-startup.pl line 29.
BEGIN failed--compilation aborted at /usr/share/otrs/scripts/apache2-perl-startup.pl line 29.
Compilation failed in require at (eval 2) line 1.
[Thu Sep 02 15:56:41 2010] [error] Can't load Perl file: /usr/share/otrs/scripts/apache2-perl-startup.pl for server **************.fr:0, exiting...
Can anyone help ?
Thanks !
LDAP Authentication : error on Apache restart
Moderator: crythias
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- Znuny superhero
- Posts: 723
- Joined: 10 Oct 2007, 14:30
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Re: LDAP Authentication : error on Apache restart
I do not expect the error to be a matter of these lines. Please uncomment them and retry!
BTW, why do you install 2.2.7, since 2.4 is stable and 3.0 is in the going?
BTW, why do you install 2.2.7, since 2.4 is stable and 3.0 is in the going?
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IT-Helpdesk: OTRS 3.0
Customer Service: OTRS 3.0 (upgraded from 2.3)
Customer Service (subsidiary): OTRS 3.0
+additional test and development systems