Postmaster fetch interval

[adamjwchen]

I am using OTRS 3.0 beta3 on Windows platform. Can someone tell me how to configure the postmaster auto fetching interval? Such as to check the mailbox every mintue.

Thanks.

[ferrosti]

I do not use 3.0b, but in the older versions this will be set up in the cron scripts.
DO NOT set the interval too low, since this might block itself in case an import takes longer than the interval that hass been set.

[davidbann]

I do not use 3.0b, but in the older versions this will be set up in the cron scripts.
DO NOT set the interval too low, since this might block itself in case an import takes longer than the interval that hass been set.

What would you classify as too low?

[ferrosti]

This depends on the number and size of your mails, of course.
See how long it takes to empty the mailbox during high traffic times. Then don´t set the interval below that point.

If you want to be in sync one by one, you could setup a local MTA and import the mails directly using procmail for example.