I am trying to add a new registration field for customers on the new beta install of OTRS 3.
I have tried to follow the guide for 2.4 to see if it works but no luck. has anyone done this yet with 3.0?
Adding custom registration field in OTRS 3.0
Moderator: crythias
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eugenes18t
- Znuny newbie
- Posts: 12
- Joined: 16 Sep 2010, 17:51
- Znuny Version: 3.0
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eugenes18t
- Znuny newbie
- Posts: 12
- Joined: 16 Sep 2010, 17:51
- Znuny Version: 3.0
Re: Adding custom registration field in OTRS 3.0
nevermind got it to work, had a syntax error.
Now while on this subject is there any way to add categories when customer submits a ticket. Such as printer, email issue or pc issue.
i did not see this anywhere in documentation but seems like a very standard feature.
Now while on this subject is there any way to add categories when customer submits a ticket. Such as printer, email issue or pc issue.
i did not see this anywhere in documentation but seems like a very standard feature.