I am trying to setup a filter so scan the email subject line and body for the word schedule.
But my issue is that it seems that the filter is case sensitive.
Is it possible to list multiple keywords in one query or turn of case sensitivity for the filters?
Filter question
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Re: Filter question
Regular expressions work, so (I think)
[Ss][Cc][Hh][Ee][Dd][Uu][Ll][Ee] should work. Probably there might be another way, but this is the first thing that I could think of.
[Ss][Cc][Hh][Ee][Dd][Uu][Ll][Ee] should work. Probably there might be another way, but this is the first thing that I could think of.
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