I try to change "Config Item Class: Computer" to add MAC Address, host name, ip mask, and other relevant information.
Modify the "Config Item Class: Computer" brings problems?
I recommend?
modify config item
Moderator: crythias
modify config item
OTRS 2.4.8 - ITSM 2.1.1 - FAQ 1.6.5
Server CentOS-5.5-x86_64
Apache 2.2.3 - Mysql 5.0.77 - perl v5.8.8
Server CentOS-5.5-x86_64
Apache 2.2.3 - Mysql 5.0.77 - perl v5.8.8
Re: modify config item
you can change every class to your needs
"Production": OTRS™ 8, OTRS™ 7, STORM powered by OTRS
"Testing": ((OTRS Community Edition)) and git Master
Never change Defaults.pm! :: Blog
Professional Services:: http://www.otrs.com :: enjoy@otrs.com
"Testing": ((OTRS Community Edition)) and git Master
Never change Defaults.pm! :: Blog
Professional Services:: http://www.otrs.com :: enjoy@otrs.com