Unable to Authenticate user from pop3 on Exchange 2010

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JamesBW
Znuny newbie
Posts: 5
Joined: 21 Oct 2010, 15:50
Znuny Version: 2.4.8

Unable to Authenticate user from pop3 on Exchange 2010

Post by JamesBW »

Hi my names James

Im having difficulty with trying to retrieve mail via the postmaster from exchange.

When i enter in the details for the exchange server and specified user i get a throwback error saying unable to authenticate user when trying to use the run now command

the username and password are deffently correct vas i can log onto a windows based machine easily on the domain and can access mail via Outlook

the current server is running Windows server 2008 R2 Enterprise and is running Exchange 2010 and the OTRS is installed to a Windows XP machine with the correct ports configured

Ive followed the correct steps in a previous post for configuring pop3 and imap and authentification parameters on exchange 2010 but it still doesent work
Ive also noted that maybe the SSL is missing as i only get POP3 and IMAP on the server select on OTRS

But i could not find how to even install the IO::SS::Socket for a windows based system, and the only guide i found was to install SSL to a seperate install of pearl and not the one supplied in the windows OTRS package, the straberry pearl

any help on this would gratfully appreciated as im close to gving up now
JamesBW
Znuny newbie
Posts: 5
Joined: 21 Oct 2010, 15:50
Znuny Version: 2.4.8

Re: Unable to Authenticate user from pop3 on Exchange 2010

Post by JamesBW »

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