Postmasterfilter

[talkim]

Hi everbody,

My first post on this forum, thank you in advance for your help. I try to make a kind of Spam filter. I've tried with the "postmasterfilter" fonction. it's works quiet well, the email can be send in a Queue or Deleted but the only problem is that I have to make one filter for each sender i want to block.

Is it possible to make a kind of list with all the email that should be block?

Thank you

[crythias]

You could use a standard spam filter at your email account (gmail is a good option), or you could look at the howto http://forums.otrs.org/viewtopic.php?f= ... 016#p26016 to block non-users or ...

[talkim]

...or ?

is it possible to put more than one email adress as a value? when you are in the Postmasterfilter window?

[crythias]

yes.
Match
(email1@domain|email2@domain2|email3@domain3)

Still, blocking before Postmaster is probably a better idea. You'll be spending forever adding spammers to this list.

[talkim]

Thank you crysthias,

So if i understand i must try this way right?

Match:

FROM => (me@domain.com I me1@domai.com I ...)


Set

X-OTRS -QUEUE => ONE QUEUE


is that the settings?

tao

[crythias]

If you are spam filtering, you may want to set X-OTRS-IGNORE: yes (also available in SysConfig)

http://doc.otrs.org/2.4/en/html/x1590.h ... ing-filter