2 OTRS in 1 server

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lordcapy
Znuny newbie
Posts: 7
Joined: 24 Aug 2010, 16:54
Znuny Version: 3.0 beta2

2 OTRS in 1 server

Post by lordcapy »

Good morning,

After 2 days of trying it, I can't solve this.

I have OTRS 3.0 beta4 (installed by RPM) on a RedHat 5.5 on /opt/otrs (working OK)

I need to install another OTRS on the same server. I downloaded OTRS 3.0.2 (source code) and created a new database. (I'm trying to install it on /opt/otrs99)

In Config.pm I edited the new database and modified the root directory.

Code: Select all

# ---------------------------------------------------- #
# fs root directory
# ---------------------------------------------------- #
$Self->{Home} = '/opt/otrs99';
Added new user and group and executed otrs.SetPermissions.pl

Code: Select all

useradd -r -d /opt/otrs99/ -c 'OTRS user' otrs99
usermod -g apache otrs99
[root@otrs Kernel]# bin/otrs.SetPermissions.pl --otrs-user=otrs99 --web-user=apache --otrs-group=otrs99 --web-group=apache /opt/otrs99
After that, I go in web browser to http://myotrsserver/index.pl and I get this. I can't write on any field or click any button. (Using Firefox 3.6.12)

Image

If I go to http://myotrsserver/installer.pl I get this, algo if I click on any link or the button Next (Siguiente) it makes nothing.

Image

Any ideas?

Also, the one installed on /opt/otrs via RPM it's the beta4, how to upgrade to 3.0.2?

Thanks in advance!
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