Using RegExp in postmaster filter

[eitarad]

Hi All,

I would like to define a rule in postmaster filter as following:

If the Subject contains the strings "completed successfully" do.. 1 2 3....
As far as i understand i cannot use regular wildcards in the postmaster filter rules (e.g Match Subject Value: *Completed Successfully* Set: X-OTRS-QUEUE Value: 'SomeQueue')..

Also, i understand that i can use Regular Expressions .. so i wanted to make sure my syntax is correct (according to http://www.regular-expressions.info/completelines.html) .. but also when i used the RegExp , it still doesn't works..

Maybe i should add another string that should allow the use of Regular Expressions in the rule filter?
Ive also tried using "*Completed Successfully*" which also didn`t work..

I have no idea what`s wrong neither how to accomplish this task in ANY other way...

thanks in advance!
Eitam.

[eitarad]

Hi All,

i haven't tried the most simple way, only defining the strings i wanted.. "Completed Successfully".. OTRS see`s this as a wildcard.

hope that will help anyone who ran into the same problem, i have wasted ALOT of time trying to solve that one out.

Thanks anyway

Cheers,

Eitam.