Programming another Customer Backend

[ferrosti]

Hi folks!

I am getting into all this programming stuff and I need to have a SOAP Customer Backend, 'ro' only.
As I see there exist the two modules DB.pm and LDAP.pm in %HOME%/Kernel/System/CustomerUser
My Idea is to take these two modules as a guide and implement all of their methods and direct them to SOAP.

The BIG problem I have is: How do I integrate the new module into the OTRS framework and connect them?

Regards,
Chris

[tto]

Hi there,

The BIG problem I have is: How do I integrate the new module into the OTRS framework and connect them?

...just implement your backend as described and then configure the coresponding customer backend with your special parameters in Config.pm. That's it.

regards, T.