notifications

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icm3012
Znuny newbie
Posts: 50
Joined: 19 Oct 2010, 13:56
Znuny Version: 3.3.8
Location: UK

notifications

Post by icm3012 »

Hello

How can I remove the different language options in the notification management section - please see screenshot. I only want to have those beginning with en_ as the agents are all based in England. Its frustrating to have to keep scrolling down to select the en_version each time we want to make changes.
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kind regards

Ian

OTRS v3.0.11 ITSM 3.0.5 running on ubuntu 11.10 64bit
with iPhone app
elvanov
Znuny newbie
Posts: 32
Joined: 12 Jun 2010, 00:42
Znuny Version: 2.4.7

Re: notifications

Post by elvanov »

If you are sure that you need only English, you can delete the rest of the languages from Core::DefaultUsedLanguages, this will cause that your notifications are only available in English. If for some reason, you need to have any of the deleted languages back, remember that your languages files are still in your local system, so just add them again in the same SysConfig option.

I hope this helps!

Regards,
Elva
icm3012
Znuny newbie
Posts: 50
Joined: 19 Oct 2010, 13:56
Znuny Version: 3.3.8
Location: UK

Re: notifications

Post by icm3012 »

Thanks Elva

Done as suggested, perfect result.


Ian
kind regards

Ian

OTRS v3.0.11 ITSM 3.0.5 running on ubuntu 11.10 64bit
with iPhone app
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