how to show more than 50 results when linking objects

[leocertuche]

Hi there,

When trying to link two objects and the class for the target object has more than 50 items, OTRS won't show them, only the first 50 are shown. Is there any way to increase this parameter or to show it in pages?

We were looking at /opt/otrs/Kernel/Modules/AgentLinkObject.pm but didn't find it

Thanks in advance,

[shaned123]

In addition to viewing more than 50 items in the results, is there a way to extend the available Search fields to include attributes specific to the Target Object? I am running into difficulties relating change requests and work orders to Computer CIs when we have a vendor specific change. I would like to filter on a vendor name or any other attribute of the Target Object. The ConfigItem#/Name are too restrictive while Deployment State/Incident State don't filter enough to be useful.

Thanks!

[yuri0001]

is there a way to extend the available Search fields to include attributes specific to the Target Object? I am running into difficulties relating change requests and work orders to Computer CIs when we have a vendor specific change. I would like to filter on a vendor name or any other attribute of the Target Object. The ConfigItem#/Name are too restrictive while Deployment State/Incident State don't filter enough to be useful.

Thanks!

Opportunity to make a field search is given in the CI definition by attribute assignment searchable => 1 for field you need to be searchable.

[shaned123]

Thanks for the quick response.

I do have the CI attribute searchable in its definition, and I can run searches from the CMDB -> Search form. What I can't do is run the same search from the LinkObject form when trying to link a Ticket, Change Request or Work Order to that CI.