I am about to install OTRS for the first time. I am planning on using Fedora. I see that the OTRS download page (http://otrs.org/downloads/) has an RPM package for Fedora 4 through 11. Has anyone else used this package on a newer version of Fedora? I was thinking about 13 or maybe even 14.
Thanks,
Daniel
OTRS on Fedora 14?
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Re: OTRS on Fedora 14?
give it a try with the last one
if not: install from source
if not: install from source
Produktiv:
OTRS 6.0.13/ ITSM 6.0.13
OS: SUSE Linux (SLES 12, Leap), MySql 5.5.x, 5.6.x
Windows 2012 AD Integration (agents and customers), Nagios integration (incidents, CMDB), Survey, TimeAccounting
OTRS 6.0.13/ ITSM 6.0.13
OS: SUSE Linux (SLES 12, Leap), MySql 5.5.x, 5.6.x
Windows 2012 AD Integration (agents and customers), Nagios integration (incidents, CMDB), Survey, TimeAccounting
Re: OTRS on Fedora 14?
I will update this on the next run in the downloads page. The package will work on 13. Do not forget to turn off SELINUX.
Shawn Beasley
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OTRS CVS on Ubuntu Stable.

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Contact me per XING
Contact me per LinkedIN
OTRS CVS on Ubuntu Stable.

signature by diginin74, on Flickr
Computers are like air conditioners, when you open windows they are useless.
P.S. (für Leser meiner Deutschtexte) Rechtschreibfehler bitte mit s/.*/$KORREKTUR/ ersetzen.
Re: OTRS on Fedora 14?
Thanks for the info guys. I did the install on Fedora 13 and it worked fine. I was a bit confused in a few of the instruction sections but that was probably my bad. I did turn of SELINUX but only because I googled for that solution, not because I saw it in the instructions from the OTRS wiki I was using. I may have just missed it though. After the install, I set SELINUX back to enforced.
So now I need to figure out if it is possible to set up redundant OTRS web servers and databases and if so, how to go about doing that. We have 2 Data centers and they spec'd out a OTRS web serve for each one, so I guess the idea is to have an active one and a backup one. I'll research that some and then start another post if neccessary.
Daniel
So now I need to figure out if it is possible to set up redundant OTRS web servers and databases and if so, how to go about doing that. We have 2 Data centers and they spec'd out a OTRS web serve for each one, so I guess the idea is to have an active one and a backup one. I'll research that some and then start another post if neccessary.
Daniel