Configuration Item importation

[valconi]

Hi,
I've a problem importing configuration items from a csv file:

1. I import a csv file for the computer class with 2 date fields
2. I verify that the imported data are correct for all the CI
3. I edit the data for a CI and I see that the date fields contain the actual data and not that one I imported from csv file

If I manually insert a new CI and I can edit the data, the problem doesn't occur: the date fields are correct.

I tried also with the version 3 with the same result. This is a problem for me as I've to import a lot of CI in OTRS and manage the content of the date fields.

Can anyone suggest a solution?

Thanks a lot in advance

Paolo

[n0manarmy]

valconi,

are you seeing any specific error messages under Admin --> System Log, when you do the import?