Reinstall and transfer to new machine

Moderator: crythias

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dtuzi
Znuny newbie
Posts: 1
Joined: 19 Jan 2011, 15:49
Znuny Version: 3.0.5

Reinstall and transfer to new machine

Post by dtuzi »

Hello everyone,

I have installed OTRS 3.0.5 on Windows XP with receiving and sending POP3/SMTP.
I would like to reinstall it on a more powerful machine.
how can I transfer everything?
Thank you in advance.
Daniel
crythias
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Posts: 10170
Joined: 04 May 2010, 18:38
Znuny Version: 5.0.x
Location: SouthWest Florida, USA
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Re: Reinstall and transfer to new machine

Post by crythias »

If you can install your current version of OTRS in the new machine and make it work, you should be able to back up that OTRS folder and copy/paste the slow machine's over the new OTRS folder. Watch out about permissions.

You'll also want to do a database dump from slow and import to fast.

These instructions are rudimentary, but are the basic steps. See also http://doc.otrs.org/3.0/en/html/backup-and-restore.html
OTRS 6.0.x (private/testing/public) on Linux with MySQL database.
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