OTRS 3.0.4

Hilfe zu Znuny Problemen aller Art
Locked
Rider1412
Znuny newbie
Posts: 9
Joined: 24 Jan 2011, 17:58
Znuny Version: 3.0.4

OTRS 3.0.4

Post by Rider1412 »

Hallo ,

ich habe in der sysconfig unter Framework -> Sendmail eingestellt , dass er SMtPTLS verwenden soll ...
direkt darauf komme ich nicht mehr in das Ticketsystem ... Es erscheint sofort folgende Meldung ...
Ps.: Das Ticketsystem ist frisch installiert wurden ...

Fehlercode :

Software error:

Can't locate object method "EventHandlerTransaction" via package "Kernel::System::Ticket" at C:/PROGRA~1/OTRS/OTRS//Kernel/System/Ticket.pm line 8325.

For help, please send mail to the webmaster (webmaster@somenet.com), giving this error message and the time and date of the error.

Ich hoffe auf Hilfe ...
Danke Freddy
Produktiv: OTRS: 3.0.4
OS: WIN SRV 2003 R2
MySQL 5
pmacko
Znuny newbie
Posts: 1
Joined: 08 Feb 2011, 20:30
Znuny Version: 3

Re: OTRS 3.0.4

Post by pmacko »

Problem is, if You set SMTP and fields SmtpUser a Pass is empty.
Fix problem editing file ZZZAuto.pm (otrs/Kernel/Config/Files)

Add:
$Self->{'SendmailModule::Port'} = '';
$Self->{'SendmailModule::Host'} = '';
$Self->{'SendmailModule'} = 'Kernel::System::Email::SMTPTLS';
$Self->{'SendmailModule::AuthUser'} = '';
$Self->{'SendmailModule::AuthPassword'} = '';
KhaledBlah
Znuny newbie
Posts: 34
Joined: 14 Mar 2011, 12:57
Znuny Version: 3

Re: OTRS 3.0.4

Post by KhaledBlah »

pmacko wrote:Problem is, if You set SMTP and fields SmtpUser a Pass is empty.
Fix problem editing file ZZZAuto.pm (otrs/Kernel/Config/Files)

Add:
$Self->{'SendmailModule::Port'} = '';
$Self->{'SendmailModule::Host'} = '';
$Self->{'SendmailModule'} = 'Kernel::System::Email::SMTPTLS';
$Self->{'SendmailModule::AuthUser'} = '';
$Self->{'SendmailModule::AuthPassword'} = '';
Thx a lot! I had the same problem!
OTRS 3.3.8
Locked