In OTRS 2.4.9 how can i import a file for stat

Moderator: crythias

Locked
lakshmi
Znuny newbie
Posts: 6
Joined: 13 Jan 2011, 11:21
Znuny Version: 2.4.9

In OTRS 2.4.9 how can i import a file for stat

Post by lakshmi »

Hello
Friends
I use OTRS 2.4.9 . In stat module i have seen import option.i created a CSV file using MSExcel and tried to import the file but it is throwing error .
File is not a Stats config! . Then what type of files can be imported for stats module. How to create them ???
Please someone guide me.!!


Thanks and Regards,
lakshmi
jojo
Znuny guru
Posts: 15020
Joined: 26 Jan 2007, 14:50
Znuny Version: Git Master
Contact:

Re: In OTRS 2.4.9 how can i import a file for stat

Post by jojo »

You can import files which were exported on another OTRS Statistik Module
"Production": OTRS™ 8, OTRS™ 7, STORM powered by OTRS
"Testing": ((OTRS Community Edition)) and git Master

Never change Defaults.pm! :: Blog
Professional Services:: http://www.otrs.com :: enjoy@otrs.com
Locked