OTRS API/Webservices

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fondofotrs
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OTRS API/Webservices

Post by fondofotrs »

hi
is it possible to generate otrs tickets either by using otrs API or webservices? does it provide any webservices that can be called to generate ticket?
crythias
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Re: OTRS API/Webservices

Post by crythias »

fondofotrs wrote:is it possible to generate otrs tickets either by using otrs API or webservices? does it provide any webservices that can be called to generate ticket?
Yes. There is a SOAP interface, plus you can submit tickets via webform to the email account. http://wiki.otrs.org/index.php?title=Cr ... HP_via_RPC
OTRS 6.0.x (private/testing/public) on Linux with MySQL database.
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