Priority Colours

mdemicoli · Post by **mdemicoli** » 16 Feb 2011, 12:21

Hi all, Is their a way to change the priority colours shown in QueueView in OTRS 2.4.9?

HervE · Post by **HervE** » 16 Feb 2011, 19:17

Hi,

Very easy: open agent.css from \OTRS\OTRS\var\httpd\htdocs\css\Standard\.
Modify background-color of classes .PriorityID-1 to -5.

You may also want to create your own theme (I did it): http://forums.otrs.org/viewtopic.php?f=60&t=7273.

Be careful that these colours will be both used as rectangles in ticket lists, and as background color in ticket zoom, where black text, blue text (hyperlinks) and red text (lock, priority, queue) have to be seen on it.

Regards,
HervE

mdemicoli · Post by **mdemicoli** » 17 Feb 2011, 14:55

Herve,

Thank you for your reply, I will test the suggested settings and get back to you.

Best regards,
mdemicoli

JLindberg · Post by **JLindberg** » 21 Feb 2011, 20:15

Anyone now where to change them in 3.05?`, cant find agent.css

HervE · Post by **HervE** » 22 Feb 2011, 11:37

I don't use OTRS 3.05, but it should be var/httpd/htdocs/skins/agent/default/css/Core.Default.css, as said in http://forums.otrs.org/viewtopic.php?f=53&t=8294.

HervE

mdemicoli · Post by **mdemicoli** » 25 Feb 2011, 18:20

Many 10x HerveE, it worked fine. I managed to customize it the way I needed it. Thank you very much for your help.

JLindberg · Post by **JLindberg** » 15 Mar 2011, 03:03

Yes HervE, Thank you. I works fine!

Znuny Open Source Ticketsystem

Priority Colours

Priority Colours

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Re: Priority Colours