I could see several erros entries in my otrs's system logs :
ex :
Code: Select all
Ticket [2011022402000196] unlocked, current owner is invalid!PS : for information i use LDAP auth backend. The mysql auth backend is disabled, and the Admin default (mysql) account is disabled, maybe a connexion between these events ?
Do you have any idea why i get these errors and how to solve it ?
Thanks in advance.