ITSM: link CI to Customer

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it4change
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ITSM: link CI to Customer

Post by it4change »

I've been looking forward to ITSM 3.0 RC :-)

Is it possible to link a CI to a customer?

It's interesting to see alle CI's attached to a customer in the same way one can link CIs to tickets.
Thanks :-)
Testing: OTRS 3.0.5
OS: 2003 server
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crythias
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Re: ITSM: link CI to Customer

Post by crythias »

Apparently not: http://forums.otrs.org/viewtopic.php?f=62&t=8024
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