I would simply bind a customer to company or vice versa there an easy way to do it?
and reading many posts I'm really confused 
Thank you from the start
Daniele
customer to company
Moderator: crythias
customer to company
Hello
I would simply bind a customer to company or vice versa there an easy way to do it? and reading many posts I'm really confused
Thank you from the start
Daniele
I would simply bind a customer to company or vice versa there an easy way to do it?
and reading many posts I'm really confused Thank you from the start
Daniele
Grazie Daniele
Versione OTRS 3.0 SO Linux
Versione OTRS 3.0 SO Linux
-
crythias
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- Posts: 10170
- Joined: 04 May 2010, 18:38
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Re: customer to company
Customer Companies can be used to store Company demographics.
CustomerID for a customer is the same as the CustomerID in the Company. http://forums.otrs.org/viewtopic.php?f=60&t=7531
Please respond in this thread (not the howto) if you have additional questions.
CustomerID for a customer is the same as the CustomerID in the Company. http://forums.otrs.org/viewtopic.php?f=60&t=7531
Please respond in this thread (not the howto) if you have additional questions.
OTRS 6.0.x (private/testing/public) on Linux with MySQL database.
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Re: customer to company
I'd say: use CustomerCompanySupport! Check here: http://forums.otrs.org/viewtopic.php?f= ... 189#p31189.
HervE
HervE
OTRS 3.3.8 - Windows 7 - IIS7 - SQL Server - Firefox 30
Re: customer to company
Thank you all now have many more news, I think I can solve
Daniele
Daniele
Grazie Daniele
Versione OTRS 3.0 SO Linux
Versione OTRS 3.0 SO Linux
Re: customer to company
what I need is to enable groups as reported by crythias here viewtopic.php?f=60&t=7531, but I can not manage mananger praico can you give me an example?
I removed the groups of defoult but I do not know which group I associate manager and as a group for customers.
I removed the groups of defoult but I do not know which group I associate manager and as a group for customers.
Grazie Daniele
Versione OTRS 3.0 SO Linux
Versione OTRS 3.0 SO Linux