Software error?

[thoebe]

Hello,

I hope you guys can help me, when i try to change the owner or change status etc.. i have the following error:

"Software error:
Invalid version format (non-numeric data) at C:/PROGRA~1/OTRSnew/OTRS//Kernel/System/Log.pm line 160.

For help, please send mail to the webmaster (webmaster@somenet.com), giving this error message and the time and date of the error.
"

Anyone knows how this can happen or even how to resolve it?

Alvast bedankt.

Terry Hoebe

[crythias]

need more information. New install? Upgrade? Recent changes? Did it ever work? Version? OS?

[thoebe]

need more information. New install? Upgrade? Recent changes? Did it ever work? Version? OS?

Its a new install no upgrade.
I changed some code for putting agent names behind the tickets on the dashboard, and yes it worked before without any problem.

Version is 3.06 my OS = Win2003 ST

I hope you some more info.

Thanks in advance.

Greets Terry

[jojo]

if you delete the modifications, is it working then?

[thoebe]

Hey,

I changed it back and stil not working, i have run otrs.deletecache script but no result.

It is strange i cant find out where the probleem could be, is it a sort of incon'sistency of database?

It is no probleem because it was a test server, iam now installing it on the production server, but i reallly want to know what the problem is so i can prevent it.

Thanks.

Terry Hoebe