Javascript errors in AgentTicketPhone

Moderator: crythias

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kristaps
Znuny newbie
Posts: 2
Joined: 12 Mar 2011, 23:07
Znuny Version: 3.0.5

Javascript errors in AgentTicketPhone

Post by kristaps »

We used OTRS perfectly for a couple of months, and decided to upgrade to 3.0.5,
after the upgrade accessing AgentTicketPhone bring up :

Cannot convert 'Core.Agent.CustomerSearch' to object

<anonymous function: find>(a)@:40:12730
{anonymous}(j,@:37:698
CheckFormID()@CheckFormID:375:268
<anonymous function: TargetNS.Init>($EditorArea)@:377:93
<anonymous function: TargetNS.InitAll>()@:381:1979
<anonymous function: each>(j,@:37:4874
<anonymous function: TargetNS.InitAll>()@:381:1901
{anonymous}()@:34:4
<anonymous function: TargetNS.Ready>()@:571:183
<anonymous function: ready>(j)@:37:7309

Any idea how to solve this, or how to properly debug it to find the root of the error?
Maybe someone have had this problem with Javascript before and can advice how to properly handle it.
We can also disable the whole AgentTicketPhone menu as the last resort, but I guess it would be extremely pleasant to hear some more professional experience :)
iztok
Znuny newbie
Posts: 83
Joined: 06 Jan 2011, 14:28
Znuny Version: 3

Re: Javascript errors in AgentTicketPhone

Post by iztok »

Try upgrading to OTRS 3.0.6. I've also had some problems with 3.0.5, meanwhile 3.0.6 solved them :-)
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