OTRS sudden slowness

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jfreeman2nc
Znuny advanced
Posts: 136
Joined: 04 Oct 2010, 14:14
Znuny Version: 3.0.10; 3.1.4
Location: US, SC
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OTRS sudden slowness

Post by jfreeman2nc »

I have upgraded to OTRS 3.0.6 and have been using it with no issues for the past few weeks. Today, something has brought the system to a crawl. If I choose queue view, the screen takes at least 2 minutes to load. I am running OTRS on Windows 2008 Server R2, using dual Xenon processors and 4Gb of RAM. I was just wondering if there was anyway to figure out what is causing the slowness? It seems if I go through the Admin functions, they system is as zippy as ever. It is just when trying to load a ticket view, could it be a MySQL corruption? If so, is there any way to run a repair on a MySQL database within a Windows environment?
OTRS 3.1.4
Windows Server 2008 R2
MySQL

OTRS 3.0.10 - soon to be 3.0.12 or 3.1.4
Windows Server 2008 R2
MySQL DB
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