Hi,
OTRS logs are not being created in /tmp as defined in the Kernel/Config/Defaults.pm. The print function is also not working it just opens a new blank window. any clue?
Print function and otrs logs not workign
Moderator: crythias
Print function and otrs logs not workign
OTRS 3.0.10 + mysql + CentOS 5.6.
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crythias
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Re: Print function and otrs logs not workign
You might check your requirements and make sure the PDF requirements are fulfilled. Also, by default OTRS errors are shown in the built-in System Log in the Admin panel.
OTRS 6.0.x (private/testing/public) on Linux with MySQL database.
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Re: Print function and otrs logs not workign
Required perl modules for PDF are installed ar shown belowYou might check your requirements and make sure the PDF requirements are fulfilled.
o PDF::API2......................ok (v2.019)
o Compress::Zlib..............ok (v1.42)
pressing the print button opens a blank new window. I've tried changing web browsers.
How to ask it to start populating logs on a file on disk?Also, by default OTRS errors are shown in the built-in System Log in the Admin panel.
OTRS 3.0.10 + mysql + CentOS 5.6.