We are using Freetext fields in all outr tickets to record the refence number frm another sending system. All works fine and with no issue until we add an attachment...At this point OTRS wipes out the contents of the freetext filed, which is annoying to say the least. Is this an otrs bug or an issue in sysconfig?
This was one our java scripts
[Resolved] Freetext field lost due to attachment
Moderator: crythias
-
robpinnington
- Znuny newbie
- Posts: 15
- Joined: 03 Feb 2011, 23:35
- Znuny Version: 3